Maintenance and Service > Owners and Customers > Audi Canada
Family unloading ski equipment from Audi Q5.

It’s time for Winter Service on your Audi.

Book your next service appointment today and take advantage of 20% off (up to $200). See your participating Audi dealer for details.¹

Safe Service.

We’ve changed our service process to help keep you safe. Discover how by watching the video* or reviewing the process details below.

00:00 | 00:00

*Video was produced prior to the mandatory mask requirements. Dealers are following the current COVID-19 protocols. Please follow all local public health guidance.

The steps we're taking.²

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    Step 1

    Book your service appointment online or contact your dealership.

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    Step 2

    When you arrive for your appointment, park your vehicle in the designated parking area. Handover your keys at the designated location or secure dropbox.

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    Step 3

    Vehicle will be cleaned and disinfected.

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    Step 4

    Audi trained technicians will perform the required service, utilizing protective covers on the vehicle.

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    Step 5

    We will communicate with you throughout the day via phone, email or text to notify you when your vehicle is ready and to send your invoice and vehicle inspection report.

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    Step 6

    We will provide instructions on how to pay online or over the telephone. Your keys will be sanitized when you pick up your vehicle.

Recommended Maintenance for your Audi

Factory scheduled maintenance
  • Factory scheduled maintenance and inspections are vital in maintaining and optimizing your Audi’s engine, performance and life.
  • After a certain number of kilometres, dust and debris accumulate within the engine and reduce the engine performance over time (causing overheating and engine damage).
  • When you schedule a factory scheduled maintenance and inspection with an Audi dealer, you can have peace of mind knowing that our Audi technicians are trained to work with your Audi and know exactly what it needs to get it back on the road.
  • For oil changes, our technicians only use oil that is Audi factory approved because it maintains its stability at high temperatures and ensures maximum filtration to reduce dirt and debris from getting into your engine.
  • Factory scheduled maintenance + inspections
  • Brake replacement
  • Wiper blades
  • In-cabin pollen filter
  • Spark plugs

Keep your Audi performing like an Audi

Keeping up with your Audi’s factory scheduled maintenance is the best way to keep it delivering the performance and driving experience you expect while protecting the life of your vehicle.

To ensure that vehicle repairs and maintenance are performed at the highest standard, your vehicle should only be taken to authorized Audi Dealers who know your Audi inside and out. Your Audi Dealer has the proper tools and equipment, a staff of trained experts and specialists and access to an extensive range of genuine Audi parts necessary to properly maintain your vehicle’s safety, reliability and value for years to come. Check the status of your Audi’s service and maintenance schedule below or consult your Maintenance book.

An Audi employee completing scheduled maintenance on vehicle.


Check your Audi’s service and maintenance schedule here
An Audi owner passing his keys to an Audi employee for a service appointment.

Book your service.³

Simply schedule a service appointment online and drop off your vehicle at an Audi service and repair centre, and they’ll take care of the rest.

Book your Service Appointment
Discount of up to 20% or $200 (whichever is less), before taxes, available on factory scheduled maintenance, brake replacement and wiper blade replacements. At participating dealers only. Offer cannot be transferred or exchanged; no cash value. Offer ends March 31, 2021 and is subject to change or cancellation without notice.
Process steps may vary by dealer
Service availability varies by location.