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Recall / Service Campaign Lookup

The search tool will return information on applicable recalls & service campaigns with customer notifications made during the last 15 years. For additional information, please contact your authorized Audi dealer or Audi Customer Experience.

Recalls: Recalls address defects relating to motor vehicle safety, and non-compliance with Motor Vehicle Safety Act and the Motor Vehicle Safety Regulations. In the interest of safety, any recall affecting your vehicle should be completed without delay.

Service Campaign: Service actions & Customer Actions address product technical issues not directly related to safety or compliance and can be emissions-related in scope. Service & Customer Actions should be completed promptly to help prevent the problem from occurring in your vehicle.

Environmental Recalls: These address issues related to emissions or environmental compliance. It's important to have them completed to ensure your vehicle meets applicable regulatory standards. Visit your local Audi dealer to have the recall completed campaign without delay.

Enter your 17-character VIN (Vehicle Identification Number) to check if any recall/service campaign applies to your Audi. Please consult your Owner's Manual for information on locating your vehicle's VIN or contact Audi Customer Experience for assistance.

To schedule your service, visit Locate Dealer to find the dealer nearest you.

Please note that the VIN (Vehicle Identification Number) does not use the letters 'O', 'I', or 'Q'.
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Information only covers applicable recalls/service campaigns with customer notifications made during the last 15 years. Your vehicle may also be eligible for updates based upon its warranty status. Please contact your authorized Audi dealer for details. For additional assistance, please contact Audi Customer Experience.

To update ownership or address information, please contact Audi Customer Care. We are available from 8:00 am to 8:00 pm EST, Monday to Friday.

Phone: 1-800-822-AUDI (2834)

Email: audicarecanada@audi.ca

For further inquiries, please contact Audi Customer Care. We are available from 8:00 am to 8:00 pm EST, Monday to Friday

Phone: 1-800-822-AUDI (2834)

Email: audicarecanada@audi.ca

Canadian customers who wish to report a safety related defect to Transport Canada, Defect Investigations and Recalls, may either call Transport Canada toll-free at 1-800-333-0510 or contact Transport Canada by mail at:

Transport Canada
330 Sparks Street
Ottawa, ON K1A 0N5

For additional road safety information, please visit the Road Safety website at: https://www.tc.gc.ca/eng/roadsafety/menu.htm

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