Audi Canada Inc. and Audi Finance

1. Our Whistleblower System

Complying with statutory regulations and internal rules, and the principles laid down in our Code of Conduct and the Code of Conduct for Business Partners, has top priority at Audi Canada. The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee or supplier misconduct and to put a stop to it.

A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, Persons Implicated and employees contributing to the investigation of reported misconduct.

This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at Audi Canada will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.

If your concern relates to a customer compliant or involves a business partner, please get in touch with the offices listed below. The Whistleblower System is not responsible for these topics:

• If you have a concern about an Audi product or service, please contact Audi Customer Support
• Do you know of any breaches by our business partners of the Code of Conduct for Business Partners or have you been directly impacted by any breaches? Please contact us at speakup.supplychain@audi.de

2. Making a report to our Whistleblower System

Contact Audi Canada
Ethics hotline
Online
Contact Audi Investigation
Whistleblower hotline
Postal address
  • Audi AG

  • Whistleblower System

  • 85045 Ingolstadt
In person
Please send an e-mail to whistleblower-office@audi.de to schedule an appointment in advance.

How do we process your report?

The qualified and experienced colleagues at the Audi Investigation Office examine every report for potential misconduct by an Audi employee thoroughly and follow it up systematically. First, you will get a confirmation of receipt. The Audi Investigation Office then assesses your report. This includes gathering facts particularly from the whistleblower. Only if this initial evaluation shows grounds for suspicion of a violation an investigation by a dedicated Investigating Unit will be started. Afterwards, the results of the investigation will be assessed by the Audi Investigation Office and appropriate measures will be recommended. Information about the status* and the outcome of the procedure will be given to you without undue delay.

Potential violations of the Code of Conduct for Business Partners by suppliers, including serious risks and violations of human rights and environment by direct and indirect suppliers, can also be reported to the Audi Investigation Office - as well as reports requiring otherwise immediate action. The Audi Investigation Office will inform the responsible departments, who will process the issue accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.

Find more information on the procedural principles of the Audi Group Complaints Procedure by downloading PDF.

* The processing time varies depending on the subject of the procedure.
Contact Ombudspersons
Information and online contact
Aside from the Audi Investigation Office, there are two external lawyers (ombudspersons) who act as neutral mediators. The external ombudspersons appointed by the Volkswagen Group act as trusted lawyers who receive hints regarding possible regulatory violations and check whether they are plausible and substantive. Ultimately, they pass on all the information in the scope discussed with the whistleblower to the Audi Investigation Office for further processing.

If you want to get in contact with the Ombudsperson, you can find their contact details here.