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Things to know
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Types of electric vehicles.
  1. Battery electric vehicle (BEV): The vehicle gains its power through electricity using an electrical outlet or electric charging stations. It relies solely on battery power to operate. (i.e. The all-new Audi e-tron 55 quattro).
  2. Plug-in hybrid electric vehicle (PHEV): A vehicle that utilizes both battery power and engine power to drive. If the vehicle’s battery runs low, the power from the engine is then used as energy to make the vehicle operational. The vehicle’s battery can be charged using an electrical outlet, charging station or through the vehicle’s engine. (i.e. Audi A3 e-tron).
  3. Mild hybrid: A vehicle that runs solely using engine power but has the ability to save energy by turning off the engine when the vehicle is stopped and in turn using the stored energy to power auxiliary features (i.e. A6, A7, A8, Q8).
What is the range of the e-tron 55 quattro?
The range of the e-tron 55 quattro is 329km³
How far can I go with one charge?
Debuting a completely new all-wheel drive system, and delivering power when and where it’s needed, the e-tron delivers breathtaking performance and a range of 329km³. Please note that the range of an electric vehicle, similar to that of a combustion engine, relies on a number of factors such as driving behaviour, accessories used, temperature, terrain, driving route and charging frequency. However, in order to provide you with peace of mind for your journey, the e-tron 55 quattro comes equipped with a route planner that easily shows you not only the charging stations along your route but also how many charges you will need to reach your destination.
Do extreme cold or warm temperatures affect the e-tron 55 quattro battery?
In order to reduce the impact of extreme heat or cold temperatures on the battery, we recommend using the pre-conditioning feature on the e-tron 55 quattro while plugged into the standard equipped charger, which will direct the energy from the grid instead of the battery to allow the interior cabin and vehicle battery to be less impacted.¹
How long does it take for the e-tron 55 quattro to charge?
The charging time for the e-tron 55 quattro will depend on the type of charger used and how many kWh is currently left in the battery. Assuming 0 percent, with a Level 1 (120 V) charger, the e-tron 55 quattro can be charged in approximately 95 hours.² With a Level 2 (240 V) charger, the e-tron 55 quattro can be recharged in approximately 10 hours.² The fastest charging time possible is through a Level 3 DC fast charger capable of 150kW, which can recharge the e-tron 55 quattro in as little as 30 minutes to 80%.²
Will Virtual Mirrors be available in Canada?
Unfortunately, virtual mirrors will not be available on the e-tron 55 quattro in Canada due to Canadian Motor vehicle regulations.
What is the difference between charging levels?
Level 1: Uses 120 Volts. Comes standard with PHEV/BEV vehicles and is the slowest form of charging approximately 95 hours² to recharge the battery.

Level 2: Uses 240 Volts. This is the most common form of charging. This comes standard with the Audi e-tron 55 quattro. Found in most homes, the battery recharge time takes approximately 10 hours.² Should you choose to use the level-2 charger, you will require a NEMA 14-50 plug receptacle to be installed by a certified electrician at your place of residence or wherever you plan to charge. The e-tron 55 quattro charging capsule will need at least 50 amps of service when charging at home. In order to ensure your home is equipped, we suggest that those living in condominiums, townhouses or other residential type buildings contact their housing/condo boards to ensure: a) that an EV charger can be installed at your location, and b) that there is enough power to supply and fulfill your charging requirements.

Level 3: Also known as DC Fast Charging uses 480 Volts/100 Amps+. Charging time to 80% is roughly 30 minutes when using a 150 kW level-3 charger.²
What is Electrify Canada and what benefits does it offer to EV drivers?
In Canada, Audi is partnering with Electrify Canada to bring a network of charging stations across the country to make e-mobility convenient and accessible to Canadians. Electrify Canada will be building 32 stations connecting major metro areas and highways with 128 DC charging stations capable of up to 350-kW charging speeds. Charging time will be approximately 30 minutes² depending on battery state of charge and the DCFC capability of the vehicle. The Electrify Canada charging network will be open to other EV drivers and models⁴.

For further information on Electrify Canada network, please visit: https://www.electrify-canada.ca/index.
Can the Audi e-tron 55 quattro be charged when it is raining or snowing?
The e-tron 55 quattro can be charged when it is raining or snowing. The charging capsule is designed to withstand the wear and tear caused by various weather conditions in order to avoid issues while charging. We suggest when installing the charging hardware that you do so under a covered or sheltered building such as a garage.
What do I need to be ready to install the e-tron 55 quattro charging capsule at my home?
In order to prepare your home for an electrical vehicle, contact your local certified electrician to assess your home to determine if your home can have the necessary charging hardware required for an electric vehicle and if your home’s electrical system is sufficient.

Please note that the e-tron 55 quattro charging capsule will require a minimum of 50-amp dedicated capacity. The necessary charging equipment required for your e-tron will be included. The charging wall unit that connects the vehicle to the electric power source (Audi Charging System compact) and the two interchangeable home power supply cables for Level 1 (NEMA 5-15 standard home electric receptacle) and Level 2 (NEMA 14-50 240V receptacle) plugs.
How should I prepare and equip my home for an electric vehicle?
The e-tron 55 quattro will come equipped with a standard dual-voltage charger (Audi Charging System Compact) for level-1 (120 V outlet) and level-2 (240 V) charging outlets. The capsule includes a NEMA 14-50 plug type that will require 50 amps of dedicated service should you choose to use it. In order to use the level-2 charger, you will require a NEMA 14-50 plug receptacle to be installed by a certified electrician at your place of residence or wherever you plan to charge.

In order to prepare your home for an electrical vehicle, contact your local certified electrician to assess your home to determine the electrical requirements. The assessment will determine if any upgrade or add on is needed for your home’s electrical system.
What will my home need to prepare for future Audi electric vehicles?
Enhancements to future models may lead to additional on-board charging capacity (e.g. from 9.6 to 19 kW) in the future. Consideration may be required to upgrade the planned installation.

Note: such upgrades may require significant additional provisions to increase the home’s overall electrical capacity.
Legal
1
Please note that the range of the vehicle, similar to that of a combustion engine, relies on a number of factors such as driving behavior, accessories used, temperature, terrain, driving route, and charging frequency.
2
Estimated charging times are provided as a reference only. Actual charging times will vary based on battery state of charge, driving behaviour, battery condition, current, resistance, and ambient temperature, available voltage and charging frequency.
3
Combined range estimate based on Natural Resources Canada (NRCan) approved guidelines for MY2019. City rating is 3.2 Lₑ / 100km and highway rating is 3.2 Lₑ / 100km.  Please refer to NRCan’s 2019 Fuel Consumption Guide available at https://fcr-ccc.nrcan-rncan.gc.ca/en for more information. Full charge required. Actual driving range will vary based on driving and charging habits, weather and temperature, terrain, use of HVAC and accessories, battery age and vehicle condition. Battery capacity decreases with time and use. See owner’s manual for details.  Lₑ is gasoline litre equivalent.
4
2 years of complimentary 30-minute charging sessions provided on the Electrify Canada network, commencing as of the date of purchase / lease of the e-tron.