Cancellation > Loan Protection > Audi After Care > Care & Warranty > Audi Canada

Cancellation

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Cancellation

You may cancel Loan Protection at any time during the contract term. If a certificate is cancelled within 30 days from signing the application for insurance a full refund of premium will be paid and will not be subject to any administrative fees.

Any cancellation initiated after 30 days will be charged a $100 administrative fee which will be deducted from the refund.

To initiate a cancellation, the customer must complete a cancel request form, which is then submitted to the administrator. The administrator will refund the premiums due to the insured’s lienholder, as detailed on the Certificate of Insurance.

Should a customer wish to cancel because of loan payout, sufficient proof of payout from the lienholder is required for the unearned premium refund to be paid directly to the insured.
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Contact an Audi After Care Specialist.

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Tel:
1-866-937-8406

Fax:
1-866-808-3701

Email:
customer.service@audiaftercare.ca

Hours:
Monday – Friday 7.30 a.m. – 7.30 p.m. (EST)
Saturday 9.00 a.m. – 6.00 p.m. (EST)