Cancellation > Loan Protection > Audi After Care > Care & Warranty > Audi Canada


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You may cancel Loan Protection at any time during the contract term. If a certificate is cancelled within 30 days from signing the application for insurance a full refund of premium will be paid and will not be subject to any administrative fees.

Any cancellation initiated after 30 days will be charged a $100 administrative fee which will be deducted from the refund.

To initiate a cancellation, the customer must complete a cancel request form, which is then submitted to the administrator. The administrator will refund the premiums due to the insured’s lienholder, as detailed on the Certificate of Insurance.

Should a customer wish to cancel because of loan payout, sufficient proof of payout from the lienholder is required for the unearned premium refund to be paid directly to the insured.

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Monday – Friday 7.00 a.m. – 8.00 p.m. (EST)
Saturday 8.00 a.m. – 5.00 p.m. (EST)