Frequently Asked Questions > Audi Canada

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Audi connect frequently asked questions

Audi connect provides in-car driver assistance and security-based services through the use of an embedded SIM, acquiring vehicle diagnostic information and customizing your driving and security settings when needed. Audi connect provides a journey with heightened enjoyment, an awareness of your vehicle’s speed and status, and optimal safety features.

The use of Audi connect services requires that your vehicle be equipped with the Audi connect option ‘Audi connect – Assistance and Security Services’. Additionally, to manage and maintain remote services you must be registered to the MyAudi customer portal.

Audi connect is currently available in the 2017 Audi A4, 2017 A4 allroad, and 2017 Q7, however it will be available in several more models in early 2017.

To use the full functionality of Audi connect, your vehicle must first be paired with a myAudi account. This account must then be verified by your local dealer. Please contact your local dealer for assistance.

Audi smartphone interface brings Apple CarPlay and Android Auto on board. When a mobile phone running on iOS (7.1 or higher) or Android (5.0 Lollipop or higher) is connected to the USB port, smartphone functions such as navigation, phone, music and selected apps (i.e., Spotify and WhatsApp) are integrated into the in-car MMI menu.

myAudi is a key component to access certain services and features for Audi connect. A myAudi account allows you to get the most from your Audi, while enjoying exclusive Audi benefits.

Registration for a myAudi account is free and simple for all Audi owners. Sign-up for an account with your vehicle’s identification number and your home address, then create a username and password for your account, and start enjoying all the benefits of myAudi.