Trip interruption benefits and information
If your registered Audi (owned or leased) is disabled because of a warrantable mechanical breakdown over 160 kilometers from your residence address, you may be reimbursed for trip interruption expenses if your vehicle cannot be made safely operable the same day. Your coverage includes reimbursement for:
* Lodging up to $100 per day
* Meals up to $100 per day
* Alternate transportation up to $100 per day
Trip interruption coverage is limited to reasonable expenses up to a maximum of $500 per disablement/incident, including all taxes and surcharges. This service is designed to assist you with some of the unplanned expenses you may incur while waiting for your vehicle to be repaired. Please note, pre-authorization for trip reimbursement by 24-Hour Roadside Assistance is required.
It is required that you contact the Roadside Assistance Center to obtain a pre-authorization number.
Trip interruption reimbursement instructions:
Contact the Roadside Assistance Center (1-800-411-9988) and obtain a pre-service authorization number, within 24 hours of disablement.
Save expense receipts, such as lodging, meals, car rental.
Save vehicle repair invoice/repair order.
Write a brief summary of what happened.
Submit the original expense receipts, vehicle repair invoice, the disablement summary, and your pre-authorization number within 30 days of the disablement to:
Audi 24-Hour Roadside Assistance
Attn: Claims Department
777 Bayly St. West
Ajax, ON L1S 7G7
Trip Interruption Exceptions:
Trip interruption coverage for A8, S8, and R8 models exclusively, is limited to $1000 per disablement/incident (including taxes and surcharges) which includes reimbursement for:
* Lodging up to $200 per day
* Meals up to $200 per day
* Alternate transportation up to $200 per day
All other Trip Interruption terms and benefits remain the same.
It is required that you contact Audi's 24-Hour Roadside Assistance line at 1-800-411-9988, to obtain a pre-service authorization number.
*Please allow 4-6 weeks for processing of your reimbursement.